Pro Tips

SEO Client Onboarding Specialist

Feb 22, 2025

A blog by Jens Bjerregaard

Co-Founder @ Theoflow

SEO Client Onboarding Specialist: Do You Really Need One?

An SEO client onboarding specialist ensures that your clients’ SEO journey starts off smoothly and efficiently. They manage the entire process, from gathering essential information to setting expectations and delivering a seamless experience. But do you really need one?

If your agency is still managing SEO onboarding manually, the short answer is yes. A smooth onboarding process sets the tone for the entire relationship. The quicker you can onboard clients, the faster you can start delivering results. But with tools like Theoflow, the need for a dedicated onboarding specialist is minimized, as the process can be fully automated.

What Does an SEO Client Onboarding Specialist Do?

An SEO client onboarding specialist typically handles the following tasks:

  1. Client Information Collection

    • Ensures all necessary business and website information is gathered.

    • Coordinates with clients to collect data for the SEO strategy.

  2. Setting Expectations

    • Defines clear SEO goals and KPIs.

    • Establishes timelines and deliverables.

  3. Website and SEO Analysis

    • Reviews the client’s website for technical SEO issues.

    • Conducts a competitor analysis and keyword research.

  4. Content Strategy

    • Discusses content needs, keyword targets, and possible content gaps.

    • Ensures the content is optimized for SEO best practices.

  5. Onboarding Communication

    • Maintains constant communication with clients throughout the onboarding phase.

    • Ensures that clients are comfortable with the process and expectations.

Do You Need an SEO Client Onboarding Specialist?

If you have the capacity to dedicate a person solely to the SEO onboarding process, it can be beneficial for a more personalized touch. However, if you want to scale quickly and reduce costs, the answer is no - you don’t need a specialist.

With Theoflow, you can automate the entire onboarding process, eliminating the need for a dedicated onboarding specialist. Here’s how Theoflow can help:

Automated Information Collection – Clients submit all necessary data in one place.
Branded Client Portal – Keep everything organized in a professional, branded portal.
Instant Contracts & Payments – Get contracts signed and payments processed automatically.

Conclusion

An SEO client onboarding specialist can be helpful, but it’s not always necessary. With Theoflow, you can automate your SEO onboarding process and still deliver a smooth, professional experience for your clients.

By automating the process, you’ll save time, reduce errors, and onboard clients 10x faster.

Ready to streamline your SEO onboarding? [Start Your Free Trial with Theoflow] today.

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