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New Client Onboarding Template
Feb 22, 2025


A blog by Jens Bjerregaard
Co-Founder @ Theoflow
New Client Onboarding Template: Make a Great First Impression
A new client onboarding template ensures that your agency collects all necessary information, sets clear expectations, and delivers a smooth onboarding experience. With Theoflow, you can automate this process, making it faster, more efficient, and error-free.
New Client Onboarding Template
Here’s a basic template for onboarding new clients:
Client Information
Client Name
Company Name
Contact Details (Email, Phone)
Website URL
Project Overview
Brief Description of Services Required
Key Goals and Objectives
Timeline and Milestones
Branding & Creative Assets
Brand Guidelines (Logo, Colors, Fonts)
Marketing Collateral (Brochures, Flyers)
Previous Campaign Examples
Account Access
Google Ads / Facebook Ads / Analytics Access
Social Media Login Details
Other Tools or Platforms
Legal & Financial
Signed Service Agreement
Payment Information
Retainer or Project Fees
Communication Preferences
Preferred Contact Method (Email, Slack, Phone)
Frequency of Updates and Reporting
Key Points of Contact
How Theoflow Automates New Client Onboarding Templates
With Theoflow, you can automate each step of this new client onboarding template:
✅ Branded Client Portal – Clients submit everything in one organized space.
✅ Automated Data Collection – Collect essential info, access, and assets without chasing clients.
✅ Instant Contracts & Payments – Get contracts signed and payments processed in minutes.
Conclusion
A new client onboarding template ensures that you never miss a step, helping to create a smooth, professional experience for every client. By automating with Theoflow, you can save time, improve accuracy, and onboard clients 10x faster.
[Start Your Free Trial with Theoflow] today and streamline your new client onboarding process.